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Published - Wednesday, April 16, 2008

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Communication breakdown key to boycott of school lunch program

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Despite efforts to educate students in Westby Middle School about how the National School Lunch program works, what the implications are if the boycott continues and working with the food service staff to correct some of the concerns voiced during a special meeting with parents and students last week, the vast majority of middle school students are continuing to boycott the program.

By the end of last week the boycott had spread to the 5th-and 6th-grade level with only 45 middle school students participating in the hot lunch program on Monday, April 7. The middle school houses 320 students, with 75 percent normally utilizing the school’s hot lunch program. The overall effect of the boycott was also beginning to trickle down to the high school level, with fewer students eating at noon.

Over 100 students, parents and staff members attended an invitation-only meeting, called by Westby School District Administration on April 7, to voice their concerns regarding the district lunch program. With the general consensus by administration and attendees being that the meeting was productive, and produced a number of potential areas of improvement by both students and employees, students still opted to continue the boycott.

Two weeks into the student-initiated boycott, administration and school board members were all in agreement that a gradual communication breakdown led to the students' actions, and that the key to stopping the boycott lies in reopening the lines of communication between students, administration, staff and employees in the district.

“We normally have 245-260 students eating at noon, now we’re in the 40s. This is a major issue,” Westby Middle School Principal Clarice Nestingen told school board members during the monthly meeting on Monday, April 14.

According to Nestingen she received three letters from students in 7th and 8th grade indicating a few student concerns regarding the lunch program, but that the letters were not presented to her until the day after the boycott was already in full force.

Concerns voiced to the newspaper regarding food service issues consisted of running out of food, undercooked and overcooked food, quality of food issues, soft or bruised fruit, portion sizes, overcharging of food items, foreign items found in the food, general appearance of some foods and the temperature at which food is served. Students also registered complaints about the use of plastic silverware.

District food service Director Marilyn Volden responded to various allegations last week stating that USDA Commodities make up approximately 15-20% of the food served in the Westby Area School District and that the school district currently has a prime vendor agreement in place with Reinhart Food Service in La Crosse, Marigold Foods, which provides Kemps milk and Sara Lee Bakery for the production of bread, rolls and buns.

According to Volden many of the products served are the same products available for purchase through your local grocery store and that all food considered for use is evaluated for nutritional quality as well as price.

Volden also clarified that food service employees are required to wear hair restraints (hair nets), wear minimal jewelry and clean clothing. They must have trimmed fingernails and no artificial nails are allowed while on duty in the food service department.

According to Volden these requirements pertain to the food service department employees at all branches in the district, but they do not apply to students and staff who have access to food during meal times making it possible for objects such as hair, broken fingernails, jewelry, and other items to fall into the food from students and non-food service staff during the self-serve process.

Fielding the question regarding the use of plastic silverware the district converted to using plastic years earlier as a money-saving venture after the school-owned metal flatware was being discarded in the trash with uneaten food by students when they turned in their food trays to the dishwasher.

Since the boycott began Nestingen has been meeting with all homeroom classes in the middle school to explain the financial impact of continuing the boycott. She is also discussing key questions surrounding the food service program. Nestingen is documenting major concerns about the program, discussing present food options and availability, educating students on what a “full meal” consists of according to the pricing program charge of $2 at the middle school level, plus what items are billed out to student accounts as additional al-a-carte charges. Parents of students may also obtain a copy of their student’s food service account charges upon request.

District Administrator Michael Murphy informed the board that he conducted a survey during the April 7 meeting regarding attendees' concerns and recommendation regarding the food service program. He also surveyed what parents would be willing to pay to improve the program.

The complete results of the survey were still being processed and were not available at the meeting, but Murphy relayed concerns and issues voiced at the meeting including a general agreement that nutritious meals are critical to student development; the consensus that tasty meals provide enjoyment, an agreement that consideration of the environment must be done frequently, and that offering fewer choices could be an option. Parents also voiced their belief that administration should listen and respond to student voiced concerns.

Murphy made it clear to attendees that the district food service program is safe and re-enforced the fact that the food service staff and participants must show respect to each other. He also noted that any future complaints regarding the food service program will be documented and investigated to avert a similar situation in the future.

He previously stated that although he believes the boycott showed student initiative, that the students failed to follow the proper procedure prior to their actions, making it impossible for administration or the food service staff to counteract and correct the problem before it developed to its present magnitude.

“The commodities issue is huge. We’re locked into a contract. The funds needed to pay for those products have to come from somewhere in order to balance the budget. This affects the entire district,” Murphy said.

A committee of parents and students is being formed to focus on making improvements in the Food Service Program. Murphy invited parents of all levels of district students to participate on the committee along with a couple of board of education members.

According to Murphy, food service supervisor Volden has currently been meeting with student representatives at the high school level to address concerns and open up dialogue regarding her program. School board student representative, Jesse Brault, is also compiling information at the high school level which administration hopes will provide some insight into unspoken concerns regarding the food service program and assist them in their attempts to put an end to the boycott, which continues to cause a financial strain on the district, and an emotional strain on everyone involved.
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Barbara Jo Bean wrote on Apr 21, 2008 9:39 PM:

" kudos to the students...
FRESH FRUIT...FRESH VEGETABLES...AND no processed stuff...i dont blame the students, they do the same thing here in Maine, but less of a student population...kids need healthy dishes...think about it...school board.... "

Food service worker wrote on Apr 21, 2008 1:32 PM:

" Though I am not a employee of this school district, the food sounds much the same as where I work. I feel guilty feeding the kids the food I do every day. It is high in fat, high in sodium and not at all appealing. None of it is homemade, with the exception of some of the bakery products. I usually don't eat my "free meal" because I don't want to eat it either.

I don't see this as a boycott at all. More like free-enterprise. If you don't like the service, find a different one. I.e. bring your own lunch. The school district is upset because they provided a sub-par service and no one wants to pay for it. The same thing would happen to any restaurant if they had poor service issues. "

mackey table for one wrote on Apr 20, 2008 1:24 PM:

" This is for "I support them" Your last sentence "and by DOD Fresh fruits and vegtables" should be buy DOD fresh fruits and vegtables. Back to school for you fool. "

former student too!! wrote on Apr 20, 2008 11:08 AM:

" I applaud Candace!!!!!

In response to an earlier post:
So just because you voice your concerns or
say congrats to someone who stood up for
themselves, they are labeled "spoiled and
self-centered"????????????????? Kids
should be able to be picky if they are
getting bad food or NONE AT ALL... The
school running OUT of food is not a concern
for you??? Well it is for me!! It was
stated in a previous response that this
issue was brought up 4, yes FOUR, years
ago.... HHHHHMMMMMMMMM...... I see the
school district took IMMEDIATE action on this
issue so it could be resolved in a timely
manner.... The students should not be punished for speaking their minds. And in respose to "let them bring sack lunches" maybe they should, then they know for a FACT that they are getting quality food and they won't go hungry... As for losing
students to other school systems, does that not
say something about the school district itself..... "

Reply to "Let Them Bring Sack Lunches" wrote on Apr 19, 2008 9:57 PM:

" The students did bring their sack lunches when they weren't happy with the school food quality...which led to a boycott...which led to being ridiculed and being called self-centered and spoiled. If they continue to bring their sack lunches, like you are suggesting, aren't they in the same boat as they are now; which is esentially the boycott. That's what the problem is, right? The school isn't "breaking even" because the kids aren't eating the school lunch. Being a current WHS student, and talking with my parents and friends of our family, the food is not the same as is used to be even 10-15 years ago. Some of the people of our community are replying with some comments saying how the kids in school are picky and "entitled." Is that really the right thing to say considering that these people haven't ate the school lunches in a number of years and know nothing about the personalities of the children at all? I think it's kind of ridiculous that people that only go by what others say about the food are commenting about the characters of the students that are or are not eating it. "

former foodservice worker wrote on Apr 19, 2008 5:38 PM:

" IT AMAZES ME THAT THIS CAN GO ON AND ON. I DO WONDER IF THE CHILDREN EAT ALL THAT THEY HAVE FOR DINNER AT NIGHT. IT SOUNDS LIKE YOU PARENTS DO A WONDERFUL JOB OF DINNERS AT YOUR HOMES. STOP THE LUNCH PROGRAMS. IT WORKED YEARS AGO AND WE LIVED THROUGH IT.. BETTER YET LET THE DARLINGS RUN TO A FAST FOOD SERVICE FOR CHIPS, BRING FRUIT FROM HOME. GOOD GRIEF, THERE ARE SO MANY MORE IMPORTANT THINGS THEN WHAT WE WILL EAT, LIKE MOST OF US NEED TOOOOOO. "

Let them bring sack lunches wrote on Apr 17, 2008 4:49 PM:

" I keep reading how the students boycotting got a reaction. They got several reactions; one of which is making many of us angry that we're doing ANYTHING to help supplement the cost of these meals. As far as I'm concerned they can bring their own lunches and we can stop helping to pay for something that is clearly not appreciated. Some of the posts from former students seem to be just as immature and "entitled" as those from current students. I find it ironic that complaints about inferior education is seemingly ignored but ridiculous complaints from kids being picky about their school lunches are humored? No wonder we're losing students to other school systems. "

Candace wrote on Apr 17, 2008 3:19 PM:

" Congrads to the students on their Boycott. The Administration never listens to students concerns, by doing this they got a reaction. I remember going to school and if you voiced a complaint it got sweep under the rug. At least the students got the School board and administrations attention. Now the School board needs to act. The students are right that you need to improve food service and choices. I hope the school board and administration act on this and don't just continue to support their current practices and policies. "

I support them wrote on Apr 17, 2008 2:32 PM:

" The students essentially voted with their dollars. The District listened. The USDA commodity argument is nonsense. The District can use its USDA dollars and by DOD Fresh fruits and vegetables. "

To: Former student too wrote on Apr 17, 2008 12:27 PM:

" It appears that you are living proof of what some of us have been saying all along about this issue, which is being way too self-centered and spoiled. Let's call this what it is. It is about the earth-shaking subject of kids being picky about what they eat and being treated like heroes because they decided to boycott. What about the heroic behavior of some of them bullying other kids who didn't believe in the boycott? You call this ridiculous behavior "getting it right?" Give us a break. Again, looks like the focus (by the students and some of the parents as well) SHOULD be on education, gratitude, priorities and growing up! "

former student too!! wrote on Apr 17, 2008 2:42 AM:

" Good for them to go for the gusto first. They could have waisted time and voiced their concerns first, but then the school could have over looked this issue and just brushed it under the rug. Better to get it done right the first time.. Proper procedure?? the students did what was best for them!!!
Good Job!!!! "

response to former student wrote on Apr 16, 2008 5:13 PM:

" The students did what had to be done after years of complaining. Too bad no one listened 4 years ago when the complaints started. "

former student wrote on Apr 16, 2008 12:51 PM:

" Looks to me like the students took the most drastic measures to fix this problem, rather than starting with the most simple solution of actually voicing their concerns... "


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